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mrs j's complaint against Waitrose

mrs j green


state of cafe on my last visit and survey on there site

Complaint against Waitrose

on my last visit to the café in waitrose Cheltenham I was very disappointed for the first time there was such a minimal cake choise the area was very dirty with crumbs and mess no plates no trayswhen I got to the counter there was little snack choose with no short bread there were three knives in the pot two were dirty with food on there were no teaspoons and a large number of tables had dirty dishes on them this was not what I expect from waitrose who are usually perfect I wanted to do this through your on line servey but it was so complicated that I gave up and had to do this through complaints thank you

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