River Island

1.00 stars

14 Reviews

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Marcia's complaint against River Island

Marcia Sanderson


Charged incorrectly

Complaint against River Island

I shopped at River Island in Burnley Market Square on the 31/3/18. I bought two jackets 1 top and 1 bottoms and jewellery. Which amounts to 5 items. When coming back to Manchester My receipt is showing my partner had been billed for 7 items. The items on my receipt which I do not recognise are Bottoms - 5417611 - 5057107077447 Cottons - 5436725 - 5057107268562. The lady will remember as I had to return to the shop as the tags in my jackets had not been taken off and the other assistance advised that the jackets are double tagged. Can you please advise how the money can be credited back to the account it was paid with. The details on the receipt are Store 156 - till 102 - tx2233 31/3/18 12:12 I trust you will look into this matter.

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