Amazon

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William 's complaint against Amazon

William Hipperson

19/02/2015

A real com !

Complaint against Amazon

I purchased a Rosettastone English course through a voucher issued by Amazon.co.uk, marketed as being reduced from £200 to £49 . The box was damaged and the course appears to be secondhand. It doe not appear to be a geniune Rosettastone course and certainly not worth £200 (or £49). Emails to [email protected] are unanswered. As it was by voucher Amazon won't take it back for refund, as they only gave away a voucher to purchase it !

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Amazon failed to resolve this complaint

  • Comments (5)

William Hipperson | | VERIFIED

A refund was received. There was no apology, no refund of postage costs, and no explanation of why Amazon evidently takes no action when obvious fake goods are advertised on its Market Place. Similar items with apparently fictitious "markdowns" in price are still being advertised by Amazon. I do not intend dealing with this site again and suggest that your readers avoid this site. .

William Hipperson | | VERIFIED

A refund was received. There was no apology, no refund of postage costs, and no explanation of why Amazon evidently takes no action when obvious fake goods are advertised on its Market Place. Similar items with apparently fictitious "markdowns" in price are still being advertised by Amazon. I do not intend dealing with this site again and suggest that your readers avoid this site. .

William Hipperson | | VERIFIED

User Responded via private message

William Hipperson | | VERIFIED

User Responded via private message

William Hipperson | | VERIFIED

Your site would not accept my comment : A refund was received. There was no apology, no refund of postage costs, and no explanation of why Amazon evidently takes no action when obvious fake goods are advertised on its Market Place. Similar items with apparently fictitious "markdowns" in price are still being advertised by Amazon. I do not intend dealing with this site again and suggest that your readers avoid this site. .
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