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clair's complaint against Amazon

clair manning

27/06/2016

Amazon

Complaint against Amazon

Hi I purchased a bridesmaid dress from Amazon not realising that the dress was actually coming from China, the dress was huge so I had to send it back I then contacted them for the address which is in China and returned the dress I took the dress to the post office and got a receipt of proof of posting but I did not know I was supposed to get it tracked. I have tried so hard with numerous emails to receive back my money and I am not getting anywhere even the complaints department in amazon company will not help surely this can't be right I explained it was for a bridesmaid dresses and I don't have lots of money but still they have refused to help. Also I sent a review detailing this so other customers would be aware and Amazon refused to allow it

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