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Mrs's complaint against Amazon

Mrs Poulter

31/12/2015

Faile delivery package

Complaint against Amazon

Apparently my order can't be delivered as driver tried and failed to deliver parcel today order number 026-1293681-6772309 I have been in all day so there is no reason why this parcel was not delivered to me. I have spent lots of money on extra postage costs to ensure this is delivered to me on time. I am now going to have a very upset niece who's presents these were for. When I phoned you all you could say was I could have this refunded...not even allowed to speak to a manager as busy on other calls, what an absolute rubbish customer service, totally unbelievable not even going out of your way to contact the courier on my behalf! I will never be using your services again I want a full refund without delay

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