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Mahesh's complaint against Amazon

Mahesh perera

11/03/2015

Unable to speak to someone at Accounts

Complaint against Amazon

I made purchases via amazon. I had a amazon credit card which the bank discontinued and sent me a new credit card with a different account. Unfortunately the original amazon credit card was still my default card and therefore payment went through. It was approved and goods delivered. the bank and later refused payment. When amazon contacted me I have sent them faxes with a new credit card to charge it to but they would not do this. The latest is they have charged my daughters debit card account which has been overdrawn and she thought it was a fraud and compained to the bank. HELP. I just need to speak to someone to sort it out!!!!

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