Apple

1.00 stars

60 Reviews

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S's complaint against Apple

S Lane

10/01/2016

Apple recycled my old phone without my permission profiteering from selling me a new phone

Complaint against Apple

I have been dealt with at store level. The very people who I feel have not treated me fairly. I haveasked for my complaint to be escalated in a number of emails. They have referred me to their legal dept but despite repeated requests refuse to provide the relevant contact details. I would like to take the issue to the small claims court or the ombudsman but. Cannot do so as I cannot show I have. Exhausted can internal complaints procedures. They have ignored my requests to produce the document that they say I signed my rights away to my property. They have also refused to consider the 2 year EE legislation regarding faulty goods. Ed

  • supporters 0

Apple failed to resolve this complaint

  • Comments (1)

S Lane | | VERIFIED

I have been given the relevant information for the ombudsman
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