Apple

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patrick's complaint against Apple

patrick hall

15/09/2015

misinformed

Complaint against Apple

I was told by a member of staff from apple to take my damaged phone to a apple store so I took it to the nearest store which was bluewater 30 odd miles from where I was working I was then told by a member of staff they could not look at my phone for at least a week so as I like most people who have small business need my asap but my overall complaint is that I have been sent to a store which obviously was to bizy and they knew this as when I was at bluewater they got hold of someone again on phone and he actualy said the nearest place that wasn't bizy was in reading which is over 60 miles away from where I was so why send me to bluewater when they knew it was to bizy to help me with problem

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