Apple

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Larissa's complaint against Apple

Larissa Fradkin

21/04/2015

Want to queue? Please provide personal data - Apple

Complaint against Apple

I went to an Apple store to enable my disabled ipad. They said I had to see a "genius" at their Genius bar. I had to make an appointment. To make an appointment I had to provide my full name and e-mail address. They wanted a mobile number too. What is wrong with assigning queue numbers? No, Apple wants you on their database by hook or crook. The fact that you have to provide these details when booking an appointment over internet is not an excuse. There has to be a choice. Just like there has to be a choice of security level . If there was, my ipad would never get disabled in the first place.

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Apple failed to resolve this complaint

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Larissa Fradkin | | VERIFIED

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