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Trevor's complaint against Argos

Trevor Lewis


Argos take your money and run !!

Complaint against Argos

On the 17th I visited Argos in Scunthorpe saying I wanted to purchase a fridge/freezer, cost £279. I was delivery would be 26th; fine. It was not until to-day when I sat to look through any e mails I realised I 'may' have a problem, this end. Problem caused by the fact that I am a widow,75yrs old and partially disabled. So, I contacted Argos --- eventually ----- and asked if the delivery people would unpack the item. After communications with web site and the store the best I could get is 'maybe but, its at the drivers descreation' And that is called customer service?? Its being delivered to a small bungalow; nothing to take away, just deliver. I was Marketing Manager for a DevonCo --- if I had heard staff giving that answer, they would be out of work.

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