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Sarah's complaint against Argos

Sarah Gilmour


Dangerous product and poor customer service

Complaint against Argos

Brand new argos garden chair. Whole leg split first time it was sat on. My friend is lucky not to be seriously injured. Argos quite simply selling dangerous items. I have made them aware but to top it all customer service is shocking. Despite photos and showing staff in store the chair IT is clear wood on leg has simply split where bolts holding together are. I was told must get whole set to shop for refund.Table won't fit in car without damaging car so argos offered me £50 if I return 6 chairs to store. £8.33 per chair! and I have to sort out getting a load of wooden chairs to their shop.

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