Argos

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laura's complaint against Argos

laura grace

03/05/2016

mamas and papas car seat recall - refunds not acceptable

Complaint against Argos

I bought a mamas and papas car seat from Argos approximately a year ago for £99.99. This seat has been recalled and we as the consumer were advised to take the seats back for a FULL refund, regardless of whether we have a receipt. However without the receipt, Argos are refusing full refunds and only offering refund of the lowest sale price £49.99! This is unacceptable, who keeps receipts indefinitely just in case a recall happens, particularly from a trusted brand like mamas and papas?

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