Argos

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Shelby's complaint against Argos

Shelby Harris

03/05/2016

Safety Recall of car seat not refunded in full

Complaint against Argos

I have taken a car seat that was recalled due to safety reason back to store today only to be told because I paid cash nearly 2 years ago and don't have my receipt that I can't get a full refund £99.99 and only can get the lowest sold price back £49.99. In the advert saying they were recalled it says full refund will be given and nowhere does it mention any proof of purchase needed. Not only have our children been put at risk for nearly 2 years they've conned a lot of people out of £50!!! Including me. I've messaged and rang customer service and they aren't helping at all

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