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sarah's complaint against Argos

sarah williams


The lengh of queue since since 9am and the waiting time of collection

Complaint against Argos

I am extremely disappointed when I went to shop in your store at Aberdare this morning around 10am, I had reserved two products last night which were available for immediate collection when I went to the store to pay for these items I waited to be served for about 10 mins as there was only one member of staff on the serving desk and the queue had about 8 people in it, however after waiting I reached the tills to be told I had to wait again by collection as there was an half hour wait..... The collection point was full of people and due to other arrangements I was unable to stay so returned later on to still be in the same situation but the waiting time had increased to 45 minutes. As you well know Christmas is fastly approaching and you have offers on for 3 for 2 on toys etc but only running a store on THREE MEMBERS OF STAFF! I feel Extremely let down by your service. I would kindly appriate an email back to tell me how this can be resolved. Thanks Sarah

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