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Craig's complaint against Argos

Craig Clackett


Very unhappy

Complaint against Argos

Had so many problems with Argos since Salisbury's took over. They advertising a Samsung TV with the wrong specks saying it is voice controlled with one controller for all but it is the older model so had to return. Now taking time to refund me and the voice controlled one is out of stock everywhere. I ended up buying the same TV again but at John Lewis for £50 cheaper and comes with a full 5 year Guarantee, Argos want over a hundred pound for 3 year cover when John Lewis does 5 years with the TV. Will not be using Argos again. I told Argos about the advertising being wrong and they have done nothing as still states it is voice controlled. Previous to this after finally getting a bed for my daughter delivered 5 days late because of the snow, it was full of water because they loaded it on a lorry that had a whole in the cab which they new because they put absorbent mats on the floor but that did nothing. So having to wait another week and a half. And now have had to pay a local lad £30 to come over and put up the bed when it is delivered. They have gone downhill and will stop using them and will use the cheaper John Lewis.

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