Russell Hobbs

2.00 stars

6 Reviews

GBP silhouette

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Elizabeth 's complaint against Russell Hobbs

Elizabeth Meek

27/02/2018

Electric kettle and toaster

Complaint against Russell Hobbs

I want to know why I was asked to deposit money to be able to talk to a technician on your site about the issues I have with your appliances I purchased? I left the site in disgust. It said the $5 was refundable, so why are people being asked to pay then? They're your products and so therefore I would have thought you'd be trying to resolve the issues without asking people to pay in advance, refundable or not.

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