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Colin's complaint against Land of Beds
Land of dreads
Complaint against Land of Beds
A shop that cannot be relied upon !!! When things go wrong this company is not there for you. So please beware : As your probably aware the brand Dormeo give a 60 night sleep guarantee. Well please be aware if you need to use this option and have purchaced through land of beds you do not get the sàme guarantee as you do if you buy anywhere else. For example dormeo will offer an alternative or refund . With land of beds they will only offer exchange and charge you £75 for the pleasure . However they will not even do this unless you have bought a mattress protector in the same purchace as your mattress . When asked where all this was stated . It is burried in the terms and conditions . This is a very devious way of doing things . All I expect is to be told upfront about things like this . I can honestly say I will never frequent this shop again and will let everyone I can know of the underhanded practices going on .
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