Golf Set Online

1 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Michael's complaint against Golf Set Online

Michael Harris

02/02/2015

Wrong specification advice

Complaint against Golf Set Online

I purchased a Ping G 25 utility club from this company after querying which club to purchase with regard to the loft specification.After i agreed to accept a G 30 club to the same specification,when I received the club it had a different loft. I reported this to them but in spite of numerous e mails they have refused to take any remedial action.All I have requested is that I return this club and that they replace it with the one I require.The competence of their people is questionable as I have been advised ,that I could sell it on E bay,both clubs are the same, etc.etcThey continue not to recognise that is not to the specification that they advised.

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