1.00 stars

27 Reviews

GBP silhouette


Kelly's complaint against ScS

Kelly Burton



Complaint against ScS

Disgusting.. Ordered two sofas in August and was told 6 weeks delivery. These were a special order and wanted to have a slight change to cushions.. After the 6 weeks was calling as no delivery to be told as special order it was taking a little long.. OK I get that.. Near on 3 months later they were delivered with original cushions and not the ones ordered.. So lies about why it took so long.. Called Scs Northampton and they said they will get it sorted and they would be here by end of November.. I called them beginning og December asking them to collect sofas.. They agreed but said if I could hold on until end of January it would be sorted.. I agreed.. Cushions came at end of January and was delivered to be on February 10th.. They were wrong AGAIN.. Called and asked for a refund and they have declined due to what was written on order form and it being a miscommunication.. But will reorder cushions..I have totally had enough of this company and want rid of these sofas as the hassle so isn't worth it.. When calling head office they refer you back to the store you bought them from.. Great.. It may sound trivial to many people but my mental health is suffering.. I rarely leave my house and my home is my castle.. Cheers Scs.. Would never use this company again and nor would I recommend them

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  • Comments (2)

Frances Mckenzie | | VERIFIED

I bought 2, 3 seater sofas, and the leather on them is terrable, when you sit on them and get up the cushion stay flat and they make a terrable nouse, if i dont hear from you, i will be contacting trading standers, mrs mckenzie, 86 falcon brae, livingston

Johnson H | | VERIFIED

ScS sofas are a very bad company they make cheaply made furniture that does not even last a week. zero customer service we took court action to get money back ovoid
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