Pull & Bear

1.00 stars

34 Reviews

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antela's complaint against Pull & Bear

antela elezaj

19/02/2015

appalling costumer service

Complaint against Pull \u0026 Bear

my name is antela elezaj , i was in pull and bear store in Westfield shepherd bush London the reason that im writing to you is to report a very bad treatment that i have from your representative in this shop and the appalling manners that he treated me while i was in your shop , i did try to contact your costumer service line , and i have been putted in hold for 65 minutes and in the end your line been cut off , i have been given an email address which i think das not exist because das not go thrue when i write to them

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antela elezaj | | VERIFIED

i did buy in this shop three items , in which two of them was faulty , i bought the items at around 14;00 on Wednesday and i realize that were faulty around 6pm the same day i went back to the store demanding an exchange because my daughter really liked them and the store manager Ben was refusing to change one of them saying that they did not sell them to me in this condition the fact is that they did sell them to me in this condition , because in four hours i could not possibly were two shirt
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