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Jess's complaint against Pull & Bear
Frustration with website
Complaint against Pull \u0026 Bear
I've had many issues with the website and always have a bad experience. The navigation of the site is terrible. Sometimes I have clicked on one item for me to be sent to a completely different one. I've had times where i've added items to my bag for them to completely disappear for me then giving up.. And once I finally get to the checkout there is always an error when I try to proceed to the next step without any information on why I cannot continue, for me then to have waisted my time looking for what I want as it won't let me continue to purchasing.. Entering your delivery address is a task on its own too. There are so many endless difficulties. The only reason I try again is because I like the products and I don't have a store local. I do not recommend buying online at all and I have finally given up trying.
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