Pull & Bear

1.00 stars

34 Reviews

GBP silhouette

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shuaib's complaint against Pull & Bear

shuaib kazi

30/11/2016

refusing refund on a coat/ bad customer service

Complaint against Pull \u0026 Bear

purchased a coat in store and started ripping within a week so had to go back in store exchange it, but they didnt have any in stock (wasted trip). Then ordered the same coat online and withing two days buttons started falling off, now i am trying to get a refund/ exchange but being told its out of stock and some team need to verify it is faulty before issuing a refund. Customer service is terrible and no desire to resolve the issue. wont be going back there to do any shopping

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