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Curtis's complaint against Pull & Bear
Still waiting on order
Complaint against Pull \u0026 Bear
I recently purchased a coat in pull and bear in Dublin to which when I got home to Belfast I realised it was all ripped down the sleeve I took it into the Belfast store to be told I wasn’t allowed a refund or an exchange cause they weren’t the same stores. I was not told this in Dublin so I asked for management the manager said I could have an exchange which I was happy with but they didn’t have the item in store so they lady ordered the coat online made me pay for it again and I wasn’t allowed to exchange the coat that was ripped till the new one came in and then I would also get a refund. This was ordered on the 12th Dec and I’m still waiting I think this is a complete disgrace the way this has been handled and I have contacted the store and they still have not received the order.
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