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steve's complaint against B&Q

steve ward


false promotions

Complaint against B\u0026Q

Just before Easter i went to the Trafford Park branch of B&Q looking to price up some laminate flooring.I found Harmonia black tile effect priced at £5:85 psqm. On 26-3-16 i saw B&Q Easter promotion advertised in newspaper which stated there were 'savings on all laminate flooring, so i returned to purchase the Harmonia laminate only to find that the price had increased to £9:00psqm. An increase of almost 71%!! I contacted B&Q for an explanation and was basically told 'some you win, some you lose'.I have photographic evidence for the £5:85 price, and find it disgraceful and unethical for a massive company such as B&Q to have business practices such as this.

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