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Barrie's complaint against B&Q

Barrie Herbert



Complaint against B\u0026Q

I visited your depot recently to buy an off cut to make a shelf, not needing a full sheet of plywood/mdf, I went to the area where the sheet saw is, and where the off cuts are usually available, but was informed that you no longer sell the off cuts .This is a policy I can't understand, the off cuts I'm sure are left by people who have bought and paid for a whole sheet leaving the offcuts behind, so they cost you nothing. I would have been willing to have paid for any cutting required and then would have made a donation to any charity you support as I am sure most people would. What do you do with all the offcuts in the bin? I'm afraid you lost a sale then as other people there agreed with me. I look forward to receiving a sensible reply. Sincerely yours Barrie S J Herbert

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