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john's complaint against eBay

john thompson

17/10/2017

my tablet case and keyboard

Complaint against eBay

I am an oap and I returned a faulty tablet which was under guarantee several weeks ago at great expense to me. Today I have received a replacement tablet but unfortunately they have not included the case/keyboard which was included in my original purchase.If you cannot resolve this situation asap I will be seeking advice from Ebay and paypal with regards to me obtaining a full refund because it has dragged on too long now and I am very disappointed in the service I have received,I think it would have been better to have purchased a 2nd hand one now because I might have had a more reliable one.Also I had to send it to China weeks ago and my replacement was sent from yourselves in just a couple of days after I said I wanted a refund . Your help in solving this problem soon would greatly appreciated. Kind regards John

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