GoGroopie

1.00 stars

58 Reviews

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Gillian's complaint against GoGroopie

Gillian

23/11/2016

Appalling service

Complaint against GoGroopie

Purchased two vouchers from this company and was given the number to phone to book with deluxe holidays. Phoned this company where I had to be subjected to rude customer service by a guy called James who repeatedly tried to get me to spend a further £47 per person when I declined when he finally acknowledged that I would not do so he became abrupt and very rude and told me to get a refund from go groupie... in which I emailed them... I was told it would take up to 14days to be refunded... 17 days later no refund and I'm now being told a further 14days ... DO NOT BOOK with this site it's a SCAM to get u to spend more money... FALSE ADVERTISING and POOR CUSTOMER SERVIVE I will stick with wowcher in future

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