1.00 stars

57 Reviews

GBP silhouette


Justin's complaint against GoGroopie

Justin Tinker


Faulty iMac and no way of contacting GoGroopie

Complaint against GoGroopie

I purchased a iMac which was in unceptable condition when it arrived, I tried contacting GoGroopie through thier form 6 times with no reply also the telephone lines are unmanned as I’ve held on for over 45mins on 4 occasions with no luck. I’ve contacted the merchant who was happy to arrange pick up & refund but this had to done through GoGroopie which is a joke as nobody is willing to pick up the phone or respond through the channels advised - this was a gift for my daughters birthday and it’s disgusting that I have to wait over 3 weeks just to raise this issue and recieve a refund so I can replace this item. Please can someone deal with this request as a matter of urgency

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