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LINDSEY's complaint against GoGroopie
redeemed a paid for voucher for an item and no delievery
Complaint against GoGroopie
I purchased a voucher for a 3 seater cinama sofa. I redeemed said voucher and within 14 days I was supposed to receive the item. No such luck. I emailed gogroupie they sent a reply that they would investigate a week later still nothing. I rang go groupie. It took 25-30 mins for someone to answer they said they would contact the merchant. Gogroupie then sent an emal stating they had contacted the merchant and they would get in touch with me within 7 working days. Now, here I am a week later and still nothing from the merchant. I am now hanging on the phone and have been for 40mins waiting for someone from gogroupie to answer.
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