JustFab

1.00 stars

28 Reviews

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Jonathan de''s complaint against JustFab

Jonathan de' Claire

19/06/2016

Unauthorised payments taken out twice from my PayPal account before I could stop them.

Complaint against JustFab

My daughter by a pair of shoes from justfab on 2nd March, paying via PayPal. The next month they managed to take a supposedly pre-approved payment from PayPal, for £35 on April 6th. Then the following month on May 6th they took a further £35! I have stopped this re-occurring through PayPal. However, they have no customer services contact, other than a phone number to contact and this is useless. I need the unapproved payments refunded. This money has basically been stolen from my account! Can you help?

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