LG Electronics

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Chris's complaint against LG Electronics

Chris Bell

27/05/2015

An engineer to change a fridge bulb !!!

Complaint against LG Electronics

I have an LG American style fridge freezer out of warranty needing fridge bulb changed , despite checking manual and online tips am unable to get cover off , I only rang customer care for advice , when first agent couldn't give me any , phone line mysteriously cut off , second agent told me I'd have to look again in utube or for other online advice or call an engineer out !!! I asked to speak to someone from technical or a manager , someone was going to call me back within the hour - needless to say still waiting nearly 24 hours later !

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