Fabletics

1.00 stars

46 Reviews

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Josephine's complaint against Fabletics

Josephine Lowe

11/04/2015

[LAPSED] Fabletics- absolute rip off and rude

Complaint against Fabletics

When I made my first purchase they have automatically signed me up as a VIP Member which I was unaware of- they have charged me £44 a month for this. I rang to say this was accidental and I wanted a refund as I haven't used it and it was no intended they are refusing to give me March's back as its too late - which I know is a load of rubbish. The customer service was also terrible, so rude.

  • supporters 0

Lapsed. Josephine has not responded in 90 days

  • Comments (1)

Chandni Bhatt | | VERIFIED

Hello Josephine, I can see that we've stepped out of our refund policy and provided a non-mandatory refund of £44.00 as a good will gesture. I can see that you've left your VIP account open after speaking to the Member Services team on the 10th April. Best, Fabletics.
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