Fabletics

1.00 stars

46 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Eilidh's complaint against Fabletics

Eilidh Macleod

02/04/2015

[LAPSED] Fabletics "free" VIP Membership

Complaint against Fabletics

I made a purchase off the fabletics website not realising that their "Free" VIP membership in fact meant that you would be charged £44 every month forcing you to buy more of their sports wear. If this had been more clear I obviously would not have made a purchase. I have been refused a refund of my £44 and received terrible customer service via phone, email and twitter. I am so dissatisfied and would label this a scam!

  • supporters 0

Lapsed. Eilidh has not responded in 90 days

  • Comments (1)

Chandni Bhatt | | VERIFIED

Hello Eilidh, thank you for your message. We can see both accounts have been cancelled when requested. For the purposes of maintaining the account via skipping we highly recommend only opening one account. Please call us for further assistance with the account. For security purposes we cannot handle refunds via social channels. Best, Fabletics.
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