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Pendy's complaint against Fabletics
VIP Membership cancelled - no refund
Complaint against Fabletics
I had my vip Membership cancelled on October 17 after I discovered that fabletics has continued taking money out from my bank, in total of £396. Contacted them for refund on phone, they promised to return in 3-5 days. I asked for a reference number or an email to document my request but was told they don’t have it. A week later I contacted them through their chat service, I was given a case number this time and was promised again that the refund will arrive in a couple of days. It’s now the 14th day after my request, my refund has not arrived still.
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