The Box UK

1 Reviews

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Sara's complaint against The Box UK

Sara Hasani

22/03/2015

Refuse to deliver or refund!

Complaint against The Box UK

I have paid in full for my products, after 10 days I contacted them to see where is my shipment. They claimed that they have been shipped to me 4 times! and they have left calling cards and I haven't contacted them. So they refuse to refund me or deliver the goods unless I pay again for delivery. They sent me photos of the outside of my building block, claiming that they have been there 4 times accusing me of lying about not receiving calling cards! and refuse to send me a picture of the alleged calling cards! I need an apology and the full refund of my money.

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