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D's complaint against Harveys Furniture
Complaint against Harveys Furniture
Disgusting company. Ordered a 4-piece sofa set back in December and was told to expect delivery in 10 weeks. That never happened, and they currently have no idea where the products are. 3 failed delivery attempts so far in the past month alone, where Harveys contact you to arrange a delivery date and time, then nothing ever turns up. You also receive no contact from Harveys as to why. BE AWARE that Harveys have a partnership with DHL, who handle most of the deliveries. Communication between DHL and Harveys is non-existent, which means you'll always be waiting for one company to contact the other. Looking forward to the items inevitably arriving damaged, then spending another 3 months chasing replacements and compensation.
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