Harveys Furniture

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Kevin's complaint against Harveys Furniture

Kevin mckenna

05/12/2016

My sofa I bought has a cheap fibre filling not what I paid for at the cost off 1665 pounds

Complaint against Harveys Furniture

I bought a sofa at the cost off 1665 pounds we seen and sat on the one we liked in the Boucher road shop of Harvey's in Belfast we paid in cash we saved two months later we received the sofa to our home and right from we first sat on it we could tell it wasn't the same as the one in store it had a cheap fibre filling they sent someone out from the manufacturer they said yes it's the cheapest filling we put in and that there was a better pillow top one but we have to take it up with the shop where we bought it I went seen the manager of the shop Harvey's on Boucher Belfast and told her I was very dissatisfied with the filling and that we paid 1665 pounds and would pay more to get the pillow top filling that's what I wanted she said I want to win the lotto but I can't I couldn't believe her attitude towards me and my wife she didn't want to know anything about my complaint her name was Diane The sofa is so uncomfortable and flat when you sit on it all I want is this to be resolved

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