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Andy's complaint against Harveys Furniture
Complaint against Harveys Furniture
I have had to give a star as no star is not an option. Utter rubbish, do not purchase from this company. The corner suite came from a distribution centre in Ayre, it is dropped off in a pod along with other furniture to a delivery company, who are NOT Harveys. This company is not interested when there are problems such as a full section missing to our corner suite. In fact according to delivery guys they never have a day where something isn't wrong. It took us nearly a month of phone calls to the shop as customer services doesn't answer to finally get our missing section delivered. We are still waiting for a repair to be done, a repair of a defect the suite had when it was delivered. They have requested photos of the defect twice, but still no response as to when a repair will be made. In my opinion Harveys is one of the worst companies I have ever dealt with regarding customer service and I would strongly advise that you go elsewhere.
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