Harveys Furniture

1.00 stars

162 Reviews

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's complaint against Harveys Furniture

23/12/2016

Worst ever company i have felt with

Complaint against Harveys Furniture

Hi Everyone If you are ever thinking of using this company please don't, i have been let down four times on a drop off date and my sofa was ordered over three months ago. In the space of 2 weeks i have had confirmed drop off dates and even spoken to the manager in customer services called Katie who told me my order was sitting in the warehouse for the next drop off ( 3rd confirmed text and email) then on the day of drop off i was called by one off her team to say the sofa has disappeared and they can't find it in the space of 24hrs. I have now received a 2nd hand sofa covered in dirt and food for a temporary fix by Harveys but get this its only a two person sofa in a stained blue fabric where i need a three seat as all my family are company to spend xmas. So please IF I WAS YOU PLEASE READ THIS AND DO NOT SHOP IN IN HARVEY FURNITURE STORE THEY ARE JUST AFTER YOUR MONEY AND THEN YOU MIGHT SEE A SOFA IN THREE MONTHS TIME (BUT THEY MIGHT GIVE YOU A STAINED SECONDHAND ONE TO HELP YOU OUT) Regards Gary

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