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[User Deleted]'s complaint against Lenovo

[User Deleted]


Lenovo Repair Centre have laptop longer than owner

Complaint against Lenovo

My laptop broke almost 2 years ago. With the poor customer service my laptop was returned to me after they said it was under warranty and would be repaired for free but they returned(Broken) it and ask for £180 to be repaired.... Furthermore once the payment was processed on the 26th January I was told 10days for repair but after 25 days I rang them they said it hadn't been repaired Still no laptop 31st March 2015

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Lenovo failed to resolve this complaint

  • Comments (2)

Raminder Mehtab | | VERIFIED

I have also learned a lesson the hard way. Do not buy a lenovo product. My laptop has gone for repairs twice and just come back with the same problem and with no explanation. I rang them to complain and guess what... They want me to send it back a THIRD time. I have refused and asked for a replacement. Good luck anyway.

[User Deleted] | | VERIFIED

Not good enough
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