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Bryan J's complaint against Fone Angels
Bryan J Hollingsworth
Complaint against Fone Angels
Sent off my iPad to have cracked screen fixed then they contacted me to 'bump' up the job by saying the jack needed a fix. Declined as don't use it but they reduced the extra price and convinced me that it was needed. Who is a mug then ! Chased for repair yet again and they just said five working days more. They indicated when trying to increase the work that the iPad was already stripped down for repair and just awaiting parts - no explanation as to why they don't keep basic parts for iPad ! No repair so chased again, told five working working days. Time passed (five days) and unit still not returned. The website says fast repairs but now four weeks for a basic screen replacement. Will I ever see the iPad again ?
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