Fone Angels

1.00 stars

90 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

subash's complaint against Fone Angels

subash poudyal

15/04/2015

Fraud company that milks consumer stating phoney issues

Complaint against Fone Angels

I send my phone for repair of screen and paid £32 as stated on website, 4 days later i was told that there is some issue on another unit too and needs replacement. I refused but they insisted on it. I paid additional 32 for the repairs again. 5 days later i was told the whole screen needs fixing and i need to pay £105 more. I refused and asked for my phone back and refunds. NO responses from them. Their phone also goes to automated response, no one to talk to. Bear in mind the phone was working absolutely fine with tiny hair like fracture on screen when i send it.

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  • Comments (9)

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back, as I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER THIS COMPANY AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back, as I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER THIS COMPANY AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back, as I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back, as I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back. As I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.

subash poudyal | | VERIFIED

User Responded via private message

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back. As I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back. As I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.

subash poudyal | | VERIFIED

After a lot of hassle and complains to them, to Citizen advice bureau and other places, Got my phone back. As I received it I saw the LCD had big scratch from onside. Anyway later I realised that the phone wont charge at all; they have messed up something inside so the phone did not took any cable charging. I had to take out batteries to charge every time so much so I gave up and bought new contract. BOTTOM LINE DO NOT EVEN CONSIDER PHONE ANGELS AS AN OPTION.
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