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Lindsay's complaint against Hoover

Lindsay Harris


hoover tumble dryer

Complaint against Hoover

The worst company that I have dealt with ever, I bought a tumble dryer condenser with heat pump , luckily my wife was at home when the machine made a sparking noise slowed down with a strong burning smell and smoke coming out of the top , that was bad enough so after phoning hoover they sent an engineer out three days later to find there was and electrical component had burnt out and said that he did not carry the part but would order new one that was fine not a problem with that. Well after a month with numerous phone calls one of them verging on being rude, from saying that the part was out of stock then it had been sent to the engineer it was going to be more than a week to fit it pretty poor I though, ,however I spoke to my local supplier who was very helpful and told me that it had taken more than 28 day to repair and I was entitled put it back and get a replacement machine, and certainly not a hoover

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