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Mary's complaint against BHS

Mary Dunne


Bad service

Complaint against BHS

When we went into bhs in St Enock centre for trousers we had priced 2 days before at £12 , they had put them up to £14. The price was still on the inside but tag on the outside had been ripped off . A further 30% was to be taken off but when we went to desk they said that trousers were £14 no 30% off. We went to sauchiehall street shop and the same trousers were £8.60, we told staff at the shop and they phoned down to shop as they didn't have our size and was told we could come back and get them at £8.60 when we went back they wanted us to pay £14 we told them that the other shop had phoned and they eventually gave us them at £8.60 they said that they were a trial shop and they could change their prices. Nowhere in that shop does it say it is a trial shop. The staff were very unhelpful last time I will be in this shop.

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