BHS

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JudithLambert's complaint against BHS

JudithLambert

11/05/2016

Gift Voucher

Complaint against BHS

I received a £30.00BHS gift voucher in March as a birthday present I went to redeem it yesterday only to be told that I would have to spend another £30.00 to be able to redeem the original £30.00! This is evidently an instruction from the Administrators. The gift voucher was bought prior to the company going in administration so they were already £30.00 in credit. I was unable to redeem part of the voucher on lower priced items. I feel this is at the least morally wrong and question whether this is legal as the company is still trading.

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BHS has not yet responded

  • Comments (2)

JudithLambert | | VERIFIED

I would welcome the courtesy of a reply from BHS and what their rationale is in not honouring gift vouchers which have already purchased. I cannot see that for what I presume is a small number of people affected will have any impact on the future of BHS

JudithLambert | | VERIFIED

I have not had a response from BHS.Administrators. I can only presume they are not interested in their customers
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