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Sarah's complaint against Groupon

Sarah Small

08/01/2016

Contents of premium swag bag not representative of contents offered on Groupon site.

Complaint against Groupon

I received the following in my premium bag of swag: viners bead cutlery set, 6 vacuum bags and a party lite oil burner with a set of fumare oils which have clearly been opened. The viners box and party lite box are battered and the front fork of the cutlery has small dents in it. The only item listed on the Groupon page was the vacuum bags. Via a quick search online, I can find the cutlery set for £12, the bags for £11 and the oil burner for £9.32. I saw fragrances similar to mine in pound land. Even a generous valuation is £35, whereas on the site, the minimum valuation is over £50. I made sure I was happy with the list before I purchased, however have not received what was promised and I would like Groupon to issue a full refund.

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