ZoomFish

2.00 stars

17 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Sue's complaint against ZoomFish

Sue Graney

08/12/2016

[LAPSED] Zoomfishgadgets said my phone was faulty

Complaint against ZoomFish

Sent my flawless iPhone 5s to this company and received a message telling me it was faulty - something to do with the screen - never had this problem myself - surprise! They offered me a ridiculously low figure or the option to return the phone. I asked for the latter & was informed it would need to go through quarantine so wd be posted on 19th December. Imagine my surprise when I next see that they have instead paid the amount quoted into my bank account. Have sent an email, which has been undeliverable also tried calling on numerous occasions but all I get is a recorded message. This is obviously a scam Company and should be investigated by Trading Standards. Feel an idiot for falling for their online ad. My son did warn me!!

  • supporters 0

Lapsed. Sue has not responded in 90 days

  • Comments (1)

Stephen P | | VERIFIED

Susan, I can see that the phone arrived with us and was offered a new price as the technicians found that the phone froze multiple times. You then have the option of declining or accepting, The new price was accepted by yourself at the below time Customer response: accepted @ 05-12-16, 19:05 We apologise if you incorrectly clicked the wrong button but the order is now complete
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