Want to resolve an issue with Hotpoint?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Pardeep's complaint against Hotpoint
£99 replacement tumble dryer faulty
Complaint against Hotpoint
Iv always stayed with hotpoint as a loyal customer. I had my previous dryer for 9 years. Then there was the recall. I was told to wait a year for modifications or but a replacement for £99. I went a head with the replacement due to using the machine for me disabled child. F04 code came up on my new dryer. I was under 12 months warranty. I was told that if there was a mechanism fault I would be covered for repair but if there was some fluff or button that can fall off and block pipes, I would be charged between £55 to £199. I was disappointed and really angry. As I wouldn't deliberately damage my machine. I just think it's a money making scheme. Really disappointed with hotpoint. Will definitely be buying alternative brands in future.
- supporters 0
Hotpoint has not yet responded
- Comments (1)
Vicky Talbot | | VERIFIED