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M's complaint against Hotpoint

M clarke


Faulty replacement dryer

Complaint against Hotpoint

Hotpoint replaced my fire hazard dryer with a £99 dryer. Within 40 days and approx 6 uses it broke down with an F04 error. Replacement part fitted on Monday by Saturday dryer has broke down again with same error! I'm the third person I know who's replacement dryer has broken down. I'm a working mum With a family and don't have time for this substandard equipment or to wait at home repeatedly for repairs.

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  • Comments (1)

Vicky Talbot | | VERIFIED

OMG I am so glad I have found some one else with this same problem , I got my replacement in January 16 and 2 weeks later it died F04 on screen ,I had to wait till August for a repair to be done what a laugh 😂 and now I have F04 andF06 on screen I've had the repair man out today and they can't get the parts there not in stock and have been out of stock for a while iam now waiting on D/G to phone
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