Hotpoint

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Stephanie's complaint against Hotpoint

Stephanie Wiltshire

16/03/2016

Fire hazard tumble drier

Complaint against Hotpoint

We have one of the faulty fire hazard tumble driers. Details were given to Hotpoint in December regarding this when they recalled thousands of them and we are still awaiting a repair. We have two small children in the house and we both work full time and wear uniforms to work as well as our eldest needing a school uniform so there is constant washing and drying going on. I feel nervous everytime I switch the tumble drier on because of all the horrible stories I've seen lately about them bursting into flames and burning houses down but a tumble drier is a necessary piece of equipment for our family, and after paying £300+ for it I should feel safe to use it in my home

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